Crop Insurance Complaint

Crop Insurance Complaint

In India, a multiperil crop insurance called National Agriculture Insurance Scheme (NAIS) was implemented. This scheme is being implemented by Agriculture Insurance Company Of India, an Indian government owned company. The scheme is compulsory for all farmers who take agricultural loans from any financial institution. It is voluntary for all other farmers. The premium is subsidized for farmers who own less than two hectares of land. This insurance follows the area approach. This means that instead of individual farmers, a specific area is insured. The area may vary from Gram Panchayat (an administrative unit containing 8-10 villages) or block or district from crop to crop or state to state. The claim is calculated on the basis of crop cutting experiments carried out by agricultural departments of respective states. Any shortfall in yield compared to past 5 years average yield is compensated.

If any bank officer discriminates any farmer from benefits of insurance, then the farmer can make crop insurance complaint in the Department of Consumer Affairs  through following ways:-

You can call to register your complaint
1800-11-4000 OR 14404
Timing: All Days Except National Holidays
(09:30 AM To 05:30 PM)
SMS on this Number 8130009809 . We will get back to you.
Register online Here


The Department of Consumer Affairs has launched the portal as an integrated Grievance Redress Mechanism (INGRAM) for bringing all Stakeholders such as Consumers, Central and State Government Agencies, Private Companies, Regulators, Ombudsmen and call centres etc. onto a single platform. The portal will also help in creating awareness among consumers to protect their rights and inform them of their responsibilities. Consumers can register online their grievances through this portal.In case, the consumer is not satisfied, he/she can approach the appropriate Consumer Commission/Fora.

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